Topic: Splitter 4, auto slicing, AVI, FLV frame accuracy (Read 122861 times)

« **Reply #12 on:** November 20, 2013, 07:59:45 AM »

Hello Olga,

errors are gone....

I tested samples in
mkv
avi
flv
mp4

all fine

Thanks

Holger

Olga Krovyakova · « **Reply #11 on:** November 20, 2013, 12:58:26 AM »

Hello Holger,

Thank you for purchasing the upgrade.

Please try to uninstall the product at first. After uninstall please check that you have no files in the C:\Program Files\Solveig Multimedia and C:\Program Files\Common Files\Solveig Multimedia.

If there will be files in these folders after uninstallation please delete them manually.

Then please download the latest Video Splitter Home Edition version at this link, install it and register with your current license key.

Will it help you?

« **Reply #10 on:** November 19, 2013, 06:40:33 AM »

Hello,

i bought the upgrade, install went well, registration too.

But when you start the program you get:

Window: AVITrimmer App Text: Attempted an unsupported operation

followed by

Window: AVITrimmer App Text: Encountered an improper Argument

Then the program starts

Could you please have a look

Kind Regards

Holger

My system ist Vista Home Premium with all MS Patches.

Olga Krovyakova · « **Reply #9 on:** November 14, 2013, 06:04:25 PM »

Hello ml1975,

Please feel free to contact us at support(at)solveigmm(dot)com.

Thank you.

ml1975 · « **Reply #8 on:** November 14, 2013, 08:50:05 AM »

Yes I am interested upgrading my license to 4.0 ... can you give me support mail address? I will send my purchase info as soon as possible. Thank you very much.

Olga Krovyakova · « **Reply #7 on:** November 12, 2013, 01:03:41 AM »

Dear ml1975,

At the meantime there are two solutions, the first, you can register Video Splitter 3.7 beta with the license key and use it.

Or if you would like to get upgrade to version 4 (if it also solves the issue that you have), please send to support(at)solveigmm.com details of your purchase (first and last names, email address, company name) and I'll assist you with the update.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

ml1975 · « **Reply #6 on:** November 09, 2013, 09:42:36 AM »

Yes but 3.7 isnt a stable realese...you need to do a stable 3.x then you can ask money for 4.x...I dont want a 4.x without a license...that's simple...you can choose to give 4.x free to 3.x users...that's fine for me...you can choose to request a payment for the upgrade...that's fine for me...you need to make up your mind as soon as possibile because I want to work with a license and not with a trial version...otherwise I am going to buy other software...

Olga Krovyakova · « **Reply #5 on:** November 08, 2013, 10:41:28 PM »

Hello ml1975,

Thank you for your post.

Could you please let us know what issue(s) with Video Splitter 3.6 you have?

Maybe this issue is already fixed in 3.7 beta version.
Please check it and let us know if it works for you.

ml1975 · « **Reply #4 on:** November 08, 2013, 08:17:22 AM »

This is very disappointing...3.6 stable version of video splitter is bugged and not very useful for me...you need to put out a stable 3.x before working on 4.x...I cant use my license with 4.x...I cant use 3.x stable because bugged...I can pay for a good upgrade...I always buy original software I need...but I dont like to wait...you have to make up your mind and very soon...I need to work with your software right now...I dont want 4.x without a license...I paid and I want a license!

Olga Krovyakova · « **Reply #3 on:** November 07, 2013, 11:38:17 PM »

Hello zeroFX,

Thank you for your question.

The date of release of Video Splitter version 4 is yet uknown.

Therefore it is hard to say at the present time if for purchases that are made at the present time will be free upgrades to version 4.

zeroFX · « **Reply #2 on:** November 07, 2013, 02:20:09 AM »

Just out of curiosity: If someone now bought a 3.x license, will he be eligible to update to 4.x for free? And will there be different versions, because this is named "Home Edition"?

Dmitry Vergeles · « **Reply #1 on:** October 24, 2013, 11:24:58 PM »

Hello our valuable beta testers,

Splitter 4.0 is on the way and again we need your help:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

Any feedback is welcomed

The main new features of Video Splitter 4 are:

- The support of the file format - FLV. The editing with frame accuracy for AVC codec, with K-frame accuracy for other codecs
- The editing of AVI files with frame accuracy
- Slicing files into parts of a given duration, size, or into specified number of parts.
- Saving of metadata for MP4 files

Additional minor features:

- The ability to keep project settings (intervals, selected streams).
- The ability to clear the recent files history and ability to disable saving the recent files history
- The ability to configure destination directory for output files
- Ability to adjust playback settings (selecting video renderer)
- Text color settings for message boxes and information panel