Registrator does not reconize Hypercam 3 activation code

Hello Jeff,
Sorry for delayed answer, we had some troubles with our e-mail system. As for your registration problem I suppose you use HyperCam installer version 3.0.912.7. If so, please update it with the latest version from here http://www.solveigmm.com/?Products&id=HyperCam  (currently it is 3.0.912.18), this should help you.

I've contacted support now twich with no luck. I'll start off by saying I'm very frustrated. The one reply I did recieve from support I was not able to reply back too. This is the error I get.

--- The following addresses had delivery problems ---

<>   (No delivery mechanism available.)
<>   (No delivery mechanism available.)

Here is my issue witht the product. I can activate Hypercam 3 with the registration code I was sent.

When I try and use the SolveigMM Video Splitter though I'm told I only have a evaluation version of Hypercam. When I use the Registrator utility to register the product the key that was sent that allows me to register Hypercam doesn't work.

I either need support to fix this or I need a refund.

Jeff Haynes