Can't frame what I want to copy.

Hi bob10333,

Do you mean the problem mentioned at Hyperionics site by the link below: http://www.hyperionics.com/hsdx/hs4faq.asp#ZAForceField? Does the solution for Hypersnap fix it? If not, please write some additional information.
1. What source do you capture?
2. What antivirus system do you use?

I'm having a technical problem that is similar to the first one at Hyperionics under "Technical Problems" if by "The whole screen goes black" is meant that the Hypersnap window, below the blue bar (with "HyperSnap 6" at its left end and the double toolbar below that) is grey.  That is, it's still grey even after I click "Capture" and then "Region".  If I then move the cursor on that grey screen I can see the beginnings of a frame moving around as if ready to frame the region I want to copy, but the image that disappeared when I remaximized Hypersnap does not return after I click "Capture" and then "Region."