Hi rookie37,
Thank you for your post. If you are asking about HyperSnap, the right forum is located here:
http://www.hyperionics.com/forum/forum.asp?FORUM_ID=2
If about HyperCam 3, I would suggest you to read "HyperCam Quick Start" section of HzperCam help file to be shipped with Installation that can be downloaded here:
http://www.solveigmm.com/?Products&id=HyperCam#Download