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Video Splitter / Re: Runtime Error when cutting mkv: INVALID HOOK ERROR

« on: June 17, 2013, 01:35:25 PM »

Has there any resolution to this post? Please post a follow-up. Thanks.

Hello Flo,

Thank you for contacting us and please excuse for the delayed answer.

Could you please upload the sample of your original file to any file host service, e.g. to filedropper.com?

And send us please to support(at)solveigmm(dot)com the project file (File -> Save Project as) after you choose the fragments for saving. 

It will be helpful for us if you could also record and send log files. Here is guideline on how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/

Thank you in advance.