Messages

1

Video Splitter / Re: External subtitles not showing in preview and trimming even though selected

« on: July 30, 2024, 01:55:13 AM »

The new beta seems to have solved the problem.
Thank you, Max.

2

Video Splitter / Re: External subtitles not showing in preview and trimming even though selected

« on: July 15, 2024, 07:25:27 PM »

Hi Max.

I thought I granted access to everyone with a link yesterday. Don't know why it didn't work but I've done it again so hopefully it will work for you now.

Also, a little more information. Some video files require me to actually trim a section of the video and click the hide arrows before the subtitles disappear so it varies a little bit and I have no idea why.

I'm using version 8.0.2403.26 running on Windows 11 Pro.

Thank you,
Dwight

3

Video Splitter / Re: External subtitles not showing in preview and trimming even though selected

« on: July 15, 2024, 04:51:08 AM »

Olga,

Here is a Hypercam sample: https://drive.google.com/drive/folders/1nGtCAnWSZPYSL6ChrJVsPUnP2UyumKNX

Note that the video file initially shows the external subtitles as I scroll through the on-screen timeline. But when the cursor is moved back near the beginning of the segment and the play button is clicked the subtitles disappear.

The only way to bring them back that I have found is to delete and then reload the video. But then the same thing happens again. However as I said before if I merge the video and subtitle files into one single file this problem does not occur.

Thanks,
Dwight

4

Video Splitter / Re: External subtitles not showing in preview and trimming even though selected

« on: July 03, 2024, 06:30:27 PM »

I did. Please let me know if you are still unable to access them.

Dwight

5

Video Splitter / Re: External subtitles not showing in preview and trimming even though selected

« on: July 03, 2024, 06:34:15 AM »

Hi Olga,

Yes, this occurs in the latest version (8.0.2403.26). When the file is first loaded the external subtitles show, but as soon as an edit is done they disappear. If the saved project is loaded, the subtitles appear briefly but then disappear. Here is your link to the uploaded files: https://drive.google.com/drive/folders/1RHcQp7u_Kg0i7DqB0d9mi6gzhuT7nvhw. This file is only an example of what occurs frequently with other files I have recently edited. If I use MKVToolnix and combine the files, the (internal) subtitles continue to show in the preview window during editing.

Thank you,
Dwight

6

Video Splitter / External subtitles not showing in preview and trimming even though selected

« on: July 01, 2024, 04:12:29 AM »

In version 8, after loading a MKV video and selecting streams for preview and trimming, including its external subtitle, the external subtitle does not show in the preview screen.

7

Video Splitter / Subtitles not showing

« on: September 15, 2023, 04:28:54 AM »

How do you get the subtitles to show while editing videos in the latest Video Editor program?

8

General Discussion / Re: Subtitle issues

« on: November 27, 2020, 09:23:05 PM »

I'm still having to use ver 6.1.1707.19 because of the subtitle sync problem. I just tried the latest 64-bit version yesterday and it still has the same problem. I use the video splitter to edit vulgar language and video out of movie files, but the latest versions cannot keep the subtitles in sync after editing. I complained about this 2 years ago, uploaded files that were checked by your staff, and after the problem was duplicated I was told I would be contacted by email when a fix was made. The problem was never fixed and still exists in the version just released.