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Messages - Olga Krovyakova

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1051
Video Splitter / Re: Video Splitter
« on: December 14, 2011, 03:44:09 PM »
Hello AFLS,

Thank you for contacting us.

Could you please upload your original file to any file host service (e.g. dropbox.com which comes with 2 GB free space for file sharing) and  send us the link to it?

Please specify also timecodes you have chosen for your fragments.

What Video Splitter version do you use?

1052
Liebe Besucher und Kunden!


Wir wünschen Ihnen ein Fröhliches Weihnachtsfest und alles Gute im Jahr 2012!

Wir freuen uns, den Beginn unseres traditionellen Großartigen Weihnachtsverkaufs bekannt zu geben.

Nur bis zum 10. Januar bieten wir unglaubliche Preisnachlässe bis zu 55% Rabatt  für die ganze Palette unserer Produkte für interessierte Anwender, Profis und Spezialisten an.

Mehr Details über unsere Sonderangebote finden Sie auf dieser Seite.




1053
Дорогие посетители и наши клиенты!

Мы сердечно поздравялем Вас с наступающим Новым 2012 годом и Рождеством!

Мы рады сообщить о начале нашей традиционной ежегодной новогодней распродажи.

Только до 10 января мы предлагаем невероятные скидки до 25% на все наши пользвательские и профессиональные продукты.

Подробности об акции Вы можете найти на этой странице.






1054
General Discussion / Grand Christmas Sale - up to 55% off all our products
« on: December 09, 2011, 05:57:33 PM »
Dear visitors and customers!

We wish you Merry Christmas and all the best in New 2012 year!

We are pleased to announce the start of our traditional Grand Christmas Sale.

Only till 10 January we offer uncredible discounts up to 55% to all range of our end user and professional software products.

More detailes about our special offers you can find on this page.







1055
SolveigMM AVI Trimmer / Re: No Preview for DV-AVI Type1
« on: December 09, 2011, 02:48:21 PM »
Hello Thomas,

Thank you for your letter.

We will try to fix this bug.

Keep an eye on this thread please.

1056
Добрый день Papania.

Где-то на 20-й минуте редактирование закончилось с сохранением видео дорожки именно до этого места. Методом тыка выяснил, что, видимо повреждена вся 21-я минута. Когда поставил вырезать всё, до 22-й минуты всё прошло нормально. Но это возможно из-за повреждения моего файла, хотя визуально 21-я минута проходит безупречно.

А не могли бы Вы прислать нам Ваш исходный файл, чтоб мы могли посмотреть в чем может быть причина проблемы?

Вы можете загрузить его на любой сервер хранения файлов, например dropbox.com.

Заранее спасибо.

1057
Video Splitter / Re: Video splitter ...join...and converting avi (error)
« on: December 05, 2011, 02:21:26 PM »
Hello Helen,

Thank you for contacting us.

Could you please specify what program do you use to convert your joined file?

It will be helpful if you could upload mpeg files you have joined to any file host service (e.g. dropbox.com) and send us the link to it.

Thank you.

1058
Hello marlow,

Thanks for file you have send us.

The problem really exists.

We will try to fix it in nearest future.


1059
Hello marlow,

Thank you for contacting us.

Could you please upload your original file to any file host service (e.g. dropbox.com which comes with 2 GB free space for file sharing) and  send us the link to it?

Please specify also timecodes you have chosen for your fragment.

What Video Splitter version do you use?

1060
SolveigMM AVI Trimmer / Re: Possible to Change an AVI's Thumbnail?
« on: November 30, 2011, 03:05:15 PM »
Hello kc27,

Thank you for your question.

Unfortunately SolveigMM AVI Trimmer + MKV  can not be used to change the thumbnail of an avi file. This is depend on your operating system settings, Windows always use the first frame from the file for the thumbnail to depict it in the folder.

1061
SolveigMM AVI Trimmer / Re: Choppy/jerky video after removing audio
« on: November 28, 2011, 02:42:50 PM »
Hello daveil,

Thank you for your question.

Could  you please send us your file, from which you have tried to remove the audio track?

You can upload it to any file host service (e.g. dropbox.com) and send us the link to it to support(at)solveigmm(dot)com

Please specify also AVI Trimmer + MKV version you use.

1062
Hello flugal,

Tried to reproduce your problem with installed Combined Community Codec Pack 2011-06-26,  but with no  success.

Could you please send us screenshots of Combined Community Codec Pack settings? (to support(at)solveigmm(dot)com)

Do you have any other installed codec packes on the PC, where the problem arises?

Thank you in advance.

1063
Hello flugal 123qazrq,

I can not seem to figure out how to contact you directly.  When I click on your profile, an option to send private message does not appear.  All other boards that I am on, you can, so maybe I am just missing something. If you can let me know how to send you a message directly, I can give you my personal information.

Please cotact us via support(at)solveigmm(dot)com.

By the way, to send private message to the forum user, just go to the user profile and click on the small envelope picture.

The beta version that I am using, by the way, is not displaying actual shots from the movies, just looks like about the size of maybe that part of an image from screen in the movie - 1/2"by 1".  I know it should display an actual screen from the video file, but it's not, and if I move through the timeline of the movies, they are not changing.    I have tried with many different video files, but I just can't seem to get it to work.  I don't know if you have ever tried TMPGenc Video Mastering Works (it only does re-encodes), but there timeline with images is extremely well done, and I think that is what you are after with your timeline images.

This feature will work in the release of Video Splitter 3.0 verison. It is not working properly in this beta version.

Another good feature that would be good to implement, is additional arrow buttons that you could use to "fast forward" and "backwards" in a video file. Make them click-able multiple times to increase the speed forward or backwards at variable speeds - 1 click +2X, 2 clicks +3X, 3 clicks +4x...(not sure exactly what speeds would be best, maybe if I had access to a demo that would give me an option of choosing multipliers to play with adjusting to see what speed increases are optimal, or maybe it could be in the options for an individual to set their own multipliers per click, which would probably be even sweeter!) and then clicking the play or pause button would return back to normal speed in forward mode.  The advantages of this is if you know what scene you are looking for, you can find it more quickly and easier than trying to hole the timeline and sliding it, because the variable speed controls would go through the file much more smoothly than with a mouse.  Its a feature in tmpgenc that works very well, and it would be a great addition to yours as well.

I think it is useful feature. Probably we will implement it in future releases.
Many thanks fo all your suggestions.


1064
Hello flugal 123qazrq,

Thank you for files your have uploaded for us.

Unfortunately we have not reproduced this problem, but we will do our best to find out what could be its reason.

Could you please specify what AVI Trimmer + MKV version have you used?


1065
Hello flugal 123qazrq,


> Tried the beta, it hangs when it gets to an edit,  doesn't crash, but just hangs there, on a mkv.
Could you please upload this file to any file host service and please specify time codes of your fragment.

> One feature that would be a great thing to incorporate into the programs, would be an option to remember the time codes when editing many episodes or series...

You can use Batch Manager for such task. Choose the fragment you would like to save, then go to Tools-> Batch Manager-> Add Task to Batch Queue. Then open another file and repeat the file additing to the Batch Queue.

Then go to Tools-> Batch Manager-> Start Batch Processing. Video Splitter will create all needed fragments.


> Another option would be good, would be if you could have a list displayed on the side, that would have each edit listed...

Thank you for your suggestion, we will think over it and possibly add in future.

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