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Messages - Olga Krovyakova

Pages: 1 ... 72 73 [74] 75 76 ... 80
1096
Hello Gamecard,

Thank you for log files. The problem really exists. We will try to fix this in the near future.

1097
Hallo Gamecard,

Danke für Ihren Post.

Bitte senden Sie uns die Log-Dateien, denn wir herausfinden konnte, was kann dieses Problem verursachen.

So empfangen sie:

1) Bitte laden Sie sich "enable_log.zip" Datei aus dem folgenden Link:
http://dl.dropbox.com/u/18960201/enable_log.zip

2) Starten Sie "enable_log.bat"-Datei.
3) Starten Sie HyperCam.
4) Nach dem Auftreten von Problemen (Fenster mit einer Fehlermeldung) gehen Sie zu

"C:\Dokumente und Einstellungen\Benutzername\Eigene Dateien\HyperCam3\LOG"

und senden Sie mir bitte alle "LOG" Ordner-Inhalt.

Danke im Voraus.

1098
Video Splitter / Re: XLT for batch processor
« on: August 02, 2011, 12:18:23 AM »
Hello Waltera,

The critical parameters for files joining are "Video", "Audio", "Width", "Height" and "Type".

There is really something wrong with .wmv files joining in console mode using Batch manager. We will try to find out the problem reason and will fix it.


1099
Video Splitter / Re: Program Not Responding
« on: August 01, 2011, 07:50:34 PM »
Hello yorick17,

Thank you for post.

Could you please upload those files (wmv, avi, mp4) to any file host service for we could reproduce the problem on our end.

You can use Dropbox (https://www.dropbox.com). The free Dropbox account comes with 2GB of space that you can use for as long as you like.

Please specify what time interval for trimming have you chosen for each file?

Also please let us know if Frame Accuracy (Smart mode) was enabled in Control?

Thank you in advance.

1100
Hallo Gamecard,


HyperCam arbeitet in 32-Bit-Subsystem.

Deshalb verwenden ist es Codecs von 32-Bit-System, nicht von 64-Bit.


1101
Hello BlaCat,

Could you please send us the list of filters?

To get them please open at first your file in Video Splitter on your PC with Windows 7.  And go to "Tools -> Show Preview filters" and press the "Copy All" button, then paste it to the Notepad and send us please this .txt file at  support(at)solveigmm(dot)com




1102
Video Splitter / Re: Video scroller bar not working.
« on: July 23, 2011, 12:24:57 AM »
Thank you, yes, we will try to find permanent solution and make appropriate changes to Video Splitter.
 

1103
Video Splitter / Re: Video scroller bar not working.
« on: July 22, 2011, 11:58:27 PM »
Robbie303,

There is really such a problem.

As the temporary solution please try to make such settings.
Go to ''Control panel'' -> ''Display'' -> ''Troubleshoot'' -> ''Hardware acceleration'' -> move the cursor to the third position from the left as it is depicted on the screen below (Disable all DirectDraw and Direct2D accelerations).



This should help.

1104
Video Splitter / Re: Video scroller bar not working.
« on: July 22, 2011, 10:19:36 PM »
Hello Robbie303,

I've checked WMV9 files playback/navigation in Video Splitter of 2.3 and the latest 2.4 version available from the link below and did not notice this problem.

Video Splitter 2.4:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Please try to update your Windows Media Player which is supplied with  WMVideo9 Encoder DMO codec, most likely you haven't it on your PC.

1105
HyperCam / Re: Issue with ingame recording
« on: July 19, 2011, 06:07:28 PM »
Hello Gamecard,

Thank you for your question.

Go into the Catalyst Control Center (right click on your desktop) ->"3D" -> "All settings" . Then on "Wait for vertical refresh" choose the performance setting which is "Always off". If you dont have the Catalyst control center download it from ATI. Some games allow you to turn vsync off and on in thier graphics options too.

1106
Video Splitter / Re: Tiny feature request...
« on: July 13, 2011, 12:55:18 PM »
Hello Odyssey,

Thank you for your suggestion.

We will think over it and probably will add this feature to Video Splitter next releases.

1107
Hallo an alle!

Die neue HyperCam Version 3.2 des populären Screen Сapture-Tool mit Support in deutscher Sprache ist veröffentlicht.

Die Software ermöglicht, die Geschehnisse auf dem Bildschirm, Filme, Clips und alles, was Sie sehen oder hören auf dem Computer aufzuzeichnen. Mit dem eingebaut im Media-Editor können die Aufnahmen bequem in Präsentationen, Demofilme und Tutorials umgewandelt werden.

Die aktuelle Version kann unter folgendem Link heruntergeladen werden:
http://www.solveigmm.com/de/produkte/hypercam/#Download


1108
HyperCam / Re: Problem in video record, I state explicitly.
« on: July 12, 2011, 06:05:12 PM »
Hi Bagrat,

Please excuse for the delayed answer, you can find the reply on our Russian forum here:

http://www.solveigmm.com/forum/index.php?topic=3384.0

1109
Здравствуйте, bagrat.

Спасибо за Ваше обращение.

Что касается, отсутствия звука. Попробуйте использовать Stereo Mix в качестве устройства для записи. Как видно из второго скриншота Stereo Mix не подключен в системе. Чтобы это исправить перейдите в Панель управления ->Звук-> вкладка  Запись и выполните  действия, указанные на скриншотах:







Затем Перейдите в "Параметры" HyperCam -> "Звук" и выберите "Stereo Mix" в выпадающем списке "Устройство". Нажмите OK.

Если у Вас нет Stereo Mix, то нужно установить драйвер звуковой карты Realtek с сайта производителя материнской платы или с сайта Realtek.

По второй проблеме, попробуйте использовать новую 3.2 версию программы, доступную  по ссылке:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Возникнет ли с ней эта же проблема?

1110
Hello Fyko,

Thank you very much for your post.

Could you please send us this file for we could reproduce this problem on our side?

You can  use any file host service to send it,  e.g. https://www.yousendit.com  or https://www.dropbox.com which comes with 2 Gb free space for file sharing.

Please specify also what time intervals were chosen for trimming?





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