Messages

1156

HyperCam / Re: Video Compression Error

« on: March 09, 2011, 04:49:18 PM »

Hello SnoozingSanghelli,

Thank you for your feedback and sorry for delayed answer.
Our engineer works on this problem.
I'll return to this thread soon.

Thank you for patience.

1157

SolveigMM AVI Trimmer / Re: SolveigMM AVI Trimmer freezes as it loads Source File

« on: March 01, 2011, 06:11:06 PM »

Hello John,

Please try for this task Video Splitter 2.2:
http://www.solveigmm.com/files/SolveigMM_Video_Splitter_2_2.zip

Or Video Splitter 2.3 beta:
http://solveigmm.com/files/SolveigMM_Video_Splitter_2_3_beta.zip

Could you please inform me about your result?

1158

Video Splitter / Re: Splitting VOBs

« on: February 24, 2011, 04:19:40 PM »

Hello Tannenba,

Thank you for contacting us.

Unfortunately Video Splitter can't put .VOB files to .DVD after trimming.

But I think this information will be useful for you.

1159

Video Splitter / Re: I neade help multi splitting a mpeg file...

« on: February 23, 2011, 01:23:54 PM »

Thank you, Hellen, too 

1160

HyperCam / Re: Error Message when Trying to Record - PLS HELP!

« on: February 22, 2011, 02:41:26 PM »

Hi Ariel,

Thank you for this information, but could you please add what settings do you have in "Video compressor" and "Output format" comboboxes of VIDEO tab?

Thank you for patience.

1161

HyperCam / Re: Can't use Lagarith codec

« on: February 21, 2011, 09:23:28 PM »

Hello Sven,

Thank you for contacting us.

It hope it will be fixed shortly.
Please keep an eye on this thread, I will inform you as soon as we'll find out possible problem reason.

Thank you for patience.

1162

SolveigMM AVI Trimmer / Re: SolveigMM AVI Trimmer freezes as it loads Source File

« on: February 21, 2011, 05:31:17 PM »

Hello John,

Thank  you  for contacting us.

Is this freezing occur with all .avi files or with certain file? If with certain, could you please specify what audio/video streams has it? You can  use Media Info or our Video Splitter to find out this.

John, have you K-lite Codec pack installation on you PC?

1163

HyperCam / Re: Error Message when Trying to Record - PLS HELP!

« on: February 21, 2011, 05:11:41 PM »

Hello Ariel,

Thank you for your message.

Please describe your action in more details.
Could you please specify what Video/Audio options do you have?

1164

SolveigMM WMP Trimmer Plug-In / Re: Win7 WMP 12 Problem

« on: February 18, 2011, 06:44:51 PM »

Hello  dhsinger,

We investigate possible problem reason at present time. 
I'll return back to this as soon as we find the solution.

1165

Video Splitter / Re: I neade help multi splitting a mpeg file...

« on: February 16, 2011, 06:31:30 PM »

Hello Helen,

Please try our recent Video Splitter 2.3 beta:
http://solveigmm.com/files/SolveigMM_Video_Splitter_2_3_beta.zip

It should help.

1166

Video Splitter / Re: SolveigMM Video Splitter Beta 2.4 calling elecard

« on: February 07, 2011, 06:38:42 PM »

Hello holgermh,

Thank you for this information.
I hope we will fix it soon.

1167

Video Splitter / Re: Elecard MP4 Multiplexer state:not registered

« on: February 02, 2011, 06:15:21 PM »

Hello Erhardt,

It will not affect your work with avi files.

But, anyway, thank you for pointing this, it was fixed. Please, redownload latest build
http://solveigmm.com/files/SolveigMM_Video_Splitter_2_3_beta.zip 

Please ask any more questions if you have.

1168

Video Splitter / Re: 2.3 installation

« on: February 02, 2011, 06:11:46 PM »

Hello Nuser,

Thank you for your question.

I recommend to install files from 2.3 version if you intend to use Video Splitter beta.
But of course this is not official release, therefore it may be some bugs.

Please ask any more questions if you have.

1169

SolveigMM WMP Trimmer Plug-In / Re: How do I pay for plug-in

« on: February 02, 2011, 05:52:04 PM »

Hello shadow660,

Thank you for contacting us.

Here is the pictured instruction on how to buy SolveigMM WMP Trimmer Plugin by means of ShareIT platform.

1. Go by the link below and click on "ShareIt" banner:
http://www.solveigmm.com/en/products/wmp-trimmer-plugin/#Buy_Now



2. Then please click on the link depicted on the picture below:


3. Push "Buy now" button


4. Fill in the required data and push "Next" button.


You  will recieve the email from ShareIt with your license information.

Download the Plugin  from the link  below:
http://www.solveigmm.com/en/products/wmp-trimmer-plugin/#Download

And register it using this short guide:
http://www.solveigmm.com/en/howto/how-to-register-solveigmm-wmp-trimmer-plugin/

1170

Video Splitter / Re: CLCCARD Message On SolveigMM Video Spliter

« on: February 01, 2011, 05:35:29 PM »

Hello Cj Sa,

Thank you for your question.

This message happens because of that the product isn't registered.

Should you have any more questions, please don't hesitate to contact us.