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Messages - Olga Krovyakova

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121
Hello Marty,

Thank you for your post.
You can install both 32-bit and 64-bit versions of Video Splitter on your computer and register them with your same license key. This should be possible now.

122
Video Splitter / Re: Frame accuracy between two videos does not work
« on: March 01, 2022, 05:13:01 PM »
Hello Ivory.Howard,

Thank you for your post.
Do you have the same issue with the latest version of Video Splitter?

Could you please upload for us files you have tried to join to reroduce the issue at our end?
You can use any file host service e.g. Google drive (https://drive.google.com) or Dropbox.com.

Also please send us the project file. To get the project file open the input files in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

You can send the link to files to support(at)solveigmm.com.

123
Hello Marty,

Thank you, I've received files and reproduced the issue at our end.
We should investigate it.
As soon as there will be any news on it, we will let you know.

124
Dear Marty,

Could you please resend your email as we have not found it?
Thank you!

125
Hello Marty,

Thank you for you reply.
Most likely the reason for the hang is now different.
Could you please upload for us the input file and the project file?
You can use as usual any file host service, e.g. Google drive (drive.google.com) or Wetransfer.com.

126
Hello Marty,

The issue below was fixed in the released Video Splitter 7.6.2201.27 version, please download it here:
https://www.solveigmm.com/en/products/video-splitter/

Quote
1) When you load a project with an external subtitles or restore from a backup copy of the project after a crash, the external subtitles stream is disabled for trimming.

127
Hello Marty,

The issue you have reported at this topic was fixed in the version 7.6.2201.27 of Video Splitter, you can download it here:

https://www.solveigmm.com/en/products/video-splitter/


128
SolveigMM Video Editing SDK / Re: Mute certain parts of my movie
« on: January 24, 2022, 02:29:47 PM »
Hello Bluphix,

Thank you for your post.

Please see this video guideline and How to page on how to mute sound with Video Splitter on selected fragments of your video clip.

https://www.youtube.com/watch?v=0X4TdQudkbE

https://www.solveigmm.com/en/howto/how-to-mute-sound-on-the-required-places-of-your-video-clip/

If there are any questions, please feel free to contact us again.

129
Hello Marty,

This is some kind of very specific bug as it is was not regrettably reproduced yet on several different our computers.
So we need some more information to reproduce it at our end.

If it is possible, please send us the original input file that you open in Video Splitter and the project file. You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Wetransfer.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

130
Hello hamed1345,

Thank you for your post.
We will discuss with our team the possibility to add such white theme.
If such version appear, we will post the news here.

131
Hello lolapaluuza,

Thank you for your post.
Please email us to info(at)solveigmm(dot)com to discuss details.

132
Hello,

Sorry that you have such experience with work with our product.
As soon as there will be any fixes with editing files with srt subtitles, we will post them here.

133
General Discussion / Re: Subtitle and multiple audio track support?!
« on: December 03, 2021, 03:06:40 PM »
Hello DesignAlpha,

Thank you for your post.

You can use Video Splitter with support of editing fies with several audio tracks:
https://www.solveigmm.com/en/products/video-splitter/

134
General Discussion / Re: About video cutter
« on: December 03, 2021, 02:43:02 PM »
Hello DesignAlpha,

Thank you for your post.

We have fast and lossles video editor with frame accuracy editing - Video Splitter.
You can try to use it, please download it here:
https://www.solveigmm.com/en/products/video-splitter/

You can also use WMP Trimmer Plugin - the plugin for Windows Media Player with editing feature, you will find it here:
https://www.solveigmm.com/en/products/wmp-trimmer-plugin/

Also, you can try to use AVI Trimmer +, our freeware editor:
https://www.solveigmm.com/en/products/avi-trimmer-mkv/

Here you will find our guidelines for easy start:
https://www.solveigmm.com/en/howto/

See also our video how tos:
https://www.youtube.com/user/SolveigMultimedia

135
Здравствуйте!

Спасибо за Ваше сообщение.
В домашней версии программы нет никаких ограничений на ядра и потоки.

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