Messages

151

Video Splitter / Re: Video Splitter not correctly saves fragments of mp4-file

« on: July 17, 2018, 05:50:10 PM »

Hello Vladimir M,
The problem should be fixed in the latest beta version (6.1.1807.17).
Please check it.

152

Video Splitter / Re: How do I insert one clip into another?

« on: July 10, 2018, 01:42:43 PM »

If it is possible, please record your actions and send them to our support or to me directly with some comments.

Oh, and how do you "collapse the interval", as you mentioned in step 5?

You can collapse a "Cut Out" interval with mouse double-click inside that interval. To expand the collapsed interval you should double-click the marker representing collapsed interval.

153

HyperCam / Re: Interrupted Video File (HyperCam 4)

« on: July 02, 2018, 06:36:24 PM »

rafacbru,
Unfortunately, it is not possible to achieve with HyperCam.

154

SolveigMM AVI Trimmer / Re: Unable to start the program

« on: July 02, 2018, 06:31:02 PM »

Hello Silver,
We are aware of this problem with AVI Trimmer, I'll let you know when the fix is available.

155

Video Splitter / Re: How do I insert one clip into another?

« on: July 02, 2018, 06:24:12 PM »

Hello vertigoelectric,
You can add clips into the middle of the file the same way as you do to the beginning or to the end: you just drag the file you want to be inserted and drop to the necessary position pointed by the mouse cursor. To correctly drop the file it is recommended to select a suitable zoom level.

The other way you can insert your file in the middle of the other file is as follows: let's say you have 2 files in MEDIA: F1 and F2 and you want to place F2 in the middle of F1.
1)Place the F1 to the timeline.
2)Find a position you would like to insert the second file to.
3)Put the BEGIN marker to that position and END marker to the end of the file
4)Mark this interval as "Cut out" if it is not.
5)You may collapse the interval for your convenience.

6)Add the F2 to the end of F1.
7)One more time add the F1 file to the end of F2.
8)Put the BEGIN marker to the end of the second F1 and END marker to the position you find in 2)
9)Mark the interval as "Cut Out"

156

HyperCam / Re: Interrupted Video File (HyperCam 4)

« on: June 14, 2018, 05:39:33 PM »

Hello rafacbru,
Unfortunately, we don't have such tools, but you can try for example VLC player, which can handle corrupted AVI files. Maybe it can handle MP4 files too. Also, you can try searching the other utilities that can fix corrupted or unfinished media files of specific types.

157

Video Splitter / Re: Video Splitter not correctly saves fragments of mp4-file

« on: June 14, 2018, 05:10:33 PM »

new Beta but same results
  Portable installation of SolveigMM_Video_Splitter_Business_Edition_6_1_1806_14_Beta
Comments from support would be highly appreciated.

Hello Vladimir M,
Just reproduced your issue, thank you for such a detailed description. I'll let you know when the fix is available.

158

Video Splitter / Re: Big Problems with SolveigMM Video Splitter Home for Mac

« on: May 08, 2018, 02:42:41 PM »

Hello rksharma,
Could you please describe what exactly is not working?

159

Video Splitter / Re: Freeze - Crash while editing video files and on output segment as well

« on: May 07, 2018, 10:59:39 PM »

Hello Marty, please check your personal messages.

Please pay attention to the actions order:
First you should launch the Video Splitter application.
After that run the Dump.bat and reproduce your crash.
Do not close the Video Splitter, but if you did, you should close the console too and then run it again after the Video Splitter.

160

Video Splitter / Re: Freeze - Crash while editing video files and on output segment as well

« on: May 04, 2018, 08:53:32 PM »

Hello Marty,
Sorry for the delay with the answer.

Unfortunately, I was not able to reproduce the error as you described. I would like to ask you to create and send me a dump file.
To do it, 1) please download the archive containing the portable version of video splitter by the following link.
2) Extract it to any folder.
3) Go to that folder and launch the SMMVSplitter_Home.exe. Do not load any files on this step.
4) Go inside the "procdump" folder and launch the Dump.bat.
5) After that, reproduce the error that you described in your second post. Wait some time when the dump file will be saved. It should present in the same folder "procdump".
Please send me that file.

161

HyperCam / Re: Home vs Business version?

« on: April 06, 2018, 06:45:17 PM »

Hello Ignat Miller,

Below please find the differences between Home and Business editions copied from the product page:

HyperCam Home Edition is licensed by End-User License Agreement and is intended for the personal non-commercial use only.

HyperCam Business Edition is licensed by End-User License Agreement Commercial and is intended for the professional use. For this reason, HyperCam Business Edition is appropriate to use in the company for its internal needs. Business Edition is recommended for use if you are an employee who works from home but is connected to the company network or if you are a home-based business owner. Also, HyperCam Business Edition can be used in an academic or governmental environment.

As a functional difference, the Business Edition can be activated off-line, however in order to continue working with the software for longer time, you would have to connect to the Internet.

Also, please let me explain, that either license is intended to be used on one PC under one Operating System. After successful activation you won't be able to activate the other copy with the same activation key. So, if you're planning to use multiple PCs, than you need to get according number of licenses for each PC or consider to use a portable version.

162

Video Splitter / Re: MKV render without subtitle

« on: March 30, 2018, 07:33:59 PM »

Hello,
The problem has been fixed when output file does not contain subtitles even if input file does.
Please try the latest beta version.

163

Video Splitter / Re: Cant' add any audio

« on: March 30, 2018, 11:30:59 AM »

Hello Ignat,
I got your request. I'll post here if such feature would be implemented.

164

Video Splitter / Re: Opus codec

« on: March 28, 2018, 03:41:38 PM »

Hello Ignat Miller,

You need to install 32 bit Direct Show filter for a specific format. Please check a LAV decoder or a codec pack which contains a variety of codecs for different formats, e.g. K-lite codec pack. Anyway, please keep in mind, that you can not edit a raw opus file, while you can try to edit multiplexed file (e.g. mp4, mkv, webm or other file, that contains opus-encoded audio stream).

165

Video Splitter / Re: Cant' add any audio

« on: March 28, 2018, 03:14:54 PM »

Hello Ignat Miller,
Currently, the Video Splitter does not support adding audio only stream to a video only stream. That is why you get this message. You can only add similar files to a Media library and to a timeline. "Similar" here means the files must contain equal number of streams, which must have equal parameters. Getting the "Some file were ignored.." message means that file/files you try to add are not compatible with the files already added and they can not be edited together.