Messages

346

Video Splitter / Re: Unable to render any audio (AAC, MP3, MPEG2)

« on: December 15, 2016, 04:18:59 PM »

Hello shatterstar6457,

Thank you for your post.

Please check:
- if there is audio device connected to you computer: speakers or headphone.
-  settings of your playback devices. For this right mouse click on the sound icon and select "Playback devices", then enable if it is enable the audio device called "Speakers" or "Headphone" by selecting this device in the list, right mouse click and select "Enable". Then make it default as it shown on the screenshot below.

347

Обсуждение продуктов на Русском языке / Re: как заменить звуковую дорожку

« on: December 14, 2016, 05:50:58 PM »

Здравствуйте, Lejas!

Спасибо за ваше сообщение.
В настоящее время наши программные продукты, к сожалению, не имеют данной функции.
Возможно мы добавим ее в будущие выпуски программ.
Если такая функция появится, я напишу в этой теме.

348

Video Splitter / Re: Too few K frames in .mp4 output from 6.1?

« on: December 14, 2016, 05:45:35 PM »

Hello pderocco,

Thank you for your post.

1) The output file now seems to have far fewer K frames (I'm guessing) than 6.0 produced. When I open the output file in Media Player Classic Home Cinema or VLC, and try to position somewhere in the middle of the file, it often sits there for 10 seconds with the timer counting up, before it finally begins to show the video. In the older version, I could position around at will, and the proper video would appear within a fraction of a second. I've gone back to the 6.0 version (which unfortunately resurrects some other bugs), and redid the same videos, and the results are fine now.

I've tried to reproduce this issue at our end, but regrettably have not found problems with long positioning on output files in Media Player Classic.
Could you please upload for us sample of original file that you open in Video Splitter? You can use e.g. Google drive or Dropbox.com to upload it. Also please send the project file - to get it select fragments for saving then follow to File / Save project as.

2) When moving around in the timeline, in 6.1 I often see a gray "ghost" image, as if there was no K frame available, so it tried to apply the relative frame on top of a solid gray frame. This never seems to appear in the resulting output file, though, but I suspect it's related to problem 1.

Please give us the screenshot of what you mean and upload please the file on which you see this.

3) When I open a file in the timeline, it takes a loooooong time for the thumbnails to appear. Sometimes, it takes ten or twenty seconds between thumbnails, during which time the CPU usage is zero. In 6.0, they appear at a rate of about one per second (on a fast machine).

I've checked this at our end and seems the time for thumbnails appearing is normal. Please also upload for us the input file for this case. Do you just drag the file from Media to the timeline to see thumbnails, right? 

349

Video Splitter / Re: Some minor issues and suggestions

« on: December 06, 2016, 07:29:49 PM »

Hello lirikCLAP,

Ok, thank you for your reply.
This is by the design of Video Splitter, but we will discuss with our team the necessity and possibility of adding of this change with thumbnails view.

350

Video Splitter / Re: Using cut feature to remove clip fragments from storyboard for better preview?

« on: December 05, 2016, 08:07:38 PM »

Hello pallab,

Thank you for your post.

Video Splitter has two editing modes: Cut that is set by default (to delete fragments from the video) and Keep (to save some fragments) that could be set here:
 
1) Please select on the first step the desired mode - Keep or Cut.

To cut out fragments:

1) The "Cut" mode is selected by default in Video Splitter. Please check if it enabled.



2) Place Begin and End Markers on the timeline to select fragments need to be deleted in the output video file.
These cutted out fragments will be automatically collapsed after you place the End marker.

3) Click the "Save" button to start the editing.



After the editing progress ends, please click this button to open the resulted file .

To keep some fragments from the video we select "Keep" mode in the combobox at the bottom of the Video Splitter's window.



2) Select the fragment beginning using the video slider and by placing the Begin Marker  () or "N" hot key.

4) select the fragment end - please set the End marker - use this button () or "M" hot key.

5) Click the "Save" button and in the opened combobox select "Save".



After the editing progress ends, please click this button to open the resulted file .

If you would like to preview the selected fragments before the editing, double mouse click on any place of cutted out fragment to collapse the fragment. Please note, this step is necessary only in the "Keep" mode, for the "Cut" mode fragments are collapsed automatically after you place Begin/End markers.
So to preview output before the editing you should get the following view of the timeline:



You can also find all useful information in user manual document available at Help -> Help Topics... menu.

And see our new demo video about Video Splitter 6 here:

https://www.youtube.com/watch?v=KOy2FXrF0q8

Was my reply helpful for you?

351

Video Splitter / Re: Some minor issues and suggestions

« on: December 05, 2016, 06:55:15 PM »

Hello lirikCLAP,

Thank you for your post.

When zoomed out at 100% the timeline does not show thumbnails for the entire horizontal length of the screen. You have to zoom in in order to get thumbnails to fill the entire length. It was not like this in version 5. Can you please make it so that the entire horizontal length of the timeline is used for thumbnails when the zoom is 100%.

Do you mean the space outlined in red?

For some reason sometimes the program does not remember that I closed it as a maximized window. This is been happening since version 5. Sometimes it opens as a non-maximized window that doesn't take up the full-screen. Can you make sure when it's closed is maximized that it remembers the setting? Thank you.

I've checked it on the latest 6.1 version and regrettably have not noticed such kind of issue with it. Please check it. If the problem remains, please kindly describe your sequence of actions for we could reproduced this at our end.

When resizing the timeline upward it would be good if the thumbnails also scaled in size with the increased amount of space.
Add an option to hide the menu bar to increase the amount of work space. You could make the menu accessible by other means like a button or keyboard shortcut.
Finally the project tabs above the player should be able to be hidden or moved elsewhere so they don't take up so much workspace.

Ok, we will discuss your suggestions with our team and possibly add it to Video Splitter's next releases.

I forgot one more thing. Allow the user to hide the film strip overlay on the timeline. The filmstrip overlay doesn't serve any purpose and only obscures the thumbnails which is what the user wants to be looking at. Thank you

The film strip overlay is by design, but I will forward your feature request to developers.

If any of your suggestions will be realized in the next releases, I'll post here.

352

Обсуждение продуктов на Русском языке / Re: В чем суть обновления программы?

« on: December 02, 2016, 04:45:53 PM »

Здравствуйте, vdovenkow!

Спасибо за ваше сообщение.
Ответила Вам по электронной почте.

353

Обсуждение продуктов на Русском языке / Re: Разные баги программы... (тема переименована)

« on: December 01, 2016, 10:05:24 PM »

Ramzes, да имелась ввиду бета версия 6.1.1611.26, в которой баг не присутствует.

354

Обсуждение продуктов на Русском языке / Re: Разные баги программы... (тема переименована)

« on: November 30, 2016, 07:58:57 PM »

Здравстствуйте, Ramzes!

Ольга, попробуйте открыть сохранённый файл проекта, когда в программе включена опция "Synchronize media library list with files on timeline".

На версии 6.1.1611.26 пробелем с открытием сохраненного проекта при включенной настройке не заметила. 
Если у вас она есть, не могли бы вы прислать исходный файл и файл проекта?

Что касается выделения маркеров, то подумаем о необходиости оставлять всегда фокус на слайдере при удалении макера.

355

Video Splitter / Re: UI in 4k monitors [Request]

« on: November 30, 2016, 06:39:02 PM »

Hello qz3fwd and ez009,

Thank you for your post.

We will try to solve with our team this issue.
As the temporary solution you could try to set the "Tablet" mode if you use Windows 10, in this case some of main UI controls will be enlarged.

356

Video Splitter / Re: Howto preview edits/cut locations?

« on: November 30, 2016, 05:54:28 PM »

Hello qz3fwd,

In Video Splitter 6 all you need to preview the output result is to have the collapsed fragments on the timeline. In the "Cut" mode the collapsed interval appears as soon as you place the Begin and End Marker (see screenshot below). With such view of timeline you will see in the preview window what you have selected for output result.



In the "Keep" mode you will need to collapse all dark grey intervals that are marked to be deleted in the resulted video file. Double mouse click on such intervals to collapse them, then you can play the video and see what will be in resulted video.

357

Обсуждение продуктов на Русском языке / Re: Отсутствие звука в PCM при работе с SolveigMM Video Splitter

« on: November 23, 2016, 09:16:20 PM »

Здравствуйте, MAks!

Спасибо Вам за файлы!
Проблему воспоизвели, поправим в ближайшее время. По готовности, напишем здесь.

358

Обсуждение продуктов на Русском языке / Re: Разные баги программы... (тема переименована)

« on: November 23, 2016, 08:59:01 PM »

Здравствуйте, Ramzes!

Спасибо за ваше сообщение.

1. Исходное состояние: отключено отображение звуковой волны, включено "Synchronize media library list with files on timeline".
Добавляем файл в медиатеку - он появляется на таймлайне. Переключаемся на вкладку "Player". Возвращаемся на вкладку "Project-1.SSP".
 Результат: на таймлайне вместо раскадровки - огрызок временной шкалы и "+ Перетащите файлы сюда для начала работы". При попытке перетащить файл программа вываливается.]1. Исходное состояние: отключено отображение звуковой волны, включено "Synchronize media library list with files on timeline".
Добавляем файл в медиатеку - он появляется на таймлайне. Переключаемся на вкладку "Player". Возвращаемся на вкладку "Project-1.SSP".
 Результат: на таймлайне вместо раскадровки - огрызок временной шкалы и "+ Перетащите файлы сюда для начала работы". При попытке перетащить файл программа вываливается.

Воспроизвели, поправим, спасибо что сообщили!

Остальные баги проверяла на версии по ссылке ниже, не воспроизвелись.
Что касается третьего пункта, то после удаления маркера, если вы хотите чтобы потом двигался слайдер, а не маркер, необходимо чтобы при удалении маркера был выбран весь интервал включая маркеры (подсвечены синим цветом).

https://dl.dropboxusercontent.com/u/18960201/SolveigMM_Video_Splitter_Business_Edition_6_1_1611_23_Beta.exe

359

Обсуждение продуктов на Русском языке / Re: Разные баги программы... (тема переименована)

« on: November 18, 2016, 08:49:18 PM »

Ramzes,

Спасибо что сообщили о результате. Над остальными багами работает.
Что касается вопроса фиксированной высоты для таймлайна, порешаем с нашей командой, возможно так и сделаем.

360

Обсуждение продуктов на Русском языке / Re: Зависает версия 6.1.1611.7 Business Edition

« on: November 18, 2016, 07:00:59 PM »

Здравствуйте, Uran79!

Спасибо за сообщение и извините за задержку с ответом.
Пришлите, пожалуйста .отркываемый файл. Можно выложить его, например, на Google drive или Dropbox.com.