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Messages - Olga Krovyakova

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376
Video Splitter / Re: Support for HEVC x265?
« on: October 26, 2016, 08:15:39 PM »
Hello Tom!

You can try to use the beta version of Video Splitter 6 with HEVC/H.265 format support.
Supported files are: .hevc and .ts files with с h.265 video codec.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_6_0_1609_2_HEVC_Beta.exe

Your feedback will be high appreciated!

377
Здравствуйте, Alex!

Спасибо за Ваш отзыв.
Работа по поддержке формата уже велась. Вы можете попробовать использовать бета версию Video Splitter с поддержкой HEVC/H.265. Поддерживаются .hevc и .ts файлы с h.265 видео кодеком.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_6_0_1609_2_HEVC_Beta.exe

Будем признательны за Ваш отзыв.


378
Dear mydarkpassenger,

Quote
The first segment is always _0002 not _0001 and is auto selected as cut.
I've tried to reproduce the issue you have described with the latest beta version, and regrettably have not noticed such problem.
Also if you select "Keep" mode then the first fragment from the timeline beginning is marked as cutted out, possibly the "Cut" mode will be suitable for you. So try to use the beta version below.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

According to the second issue, I've reproduced the problem with naming when use such setting in mask preferences. As soon as we fix it, I'll write at this thread.

379
HyperCam / Re: Error at the start of recording
« on: October 26, 2016, 06:09:53 PM »
Dear Luiz,

Thank you for letting us know about your result.
If there will be any further questions, please feel free to ask.

380
HyperCam / Re: Error at the start of recording
« on: October 24, 2016, 04:08:44 PM »
Hello LuizCoelho13,

Thank you for your reply.

Acccording your log files, there is some program was running on your computer that use your audio device while HyperCam 4 recording was started.
Please try to close all other programs that could use your audio device before the recording start wih HyperCam 4. This should help.

If not, try to change the audio settings in Options / Audio tab: select alternative audio device and audio compressor, e.g. Stereo Mix for audio device and WMAudio 9 Encoder DMO as audio compressor. Or if you were used Stereo Mix then change it to System Audio.

381
Video Splitter / Re: Splitting 678kbps mp4
« on: October 21, 2016, 05:55:21 PM »
Hello avakhov,

Thank you for your post.

There are no special recommendations for bit rate of MP4 file.
Could you please upload for us this file, e.g. to Google drive?
As I believe that problem arise due some other reasons of MP4 file content.
BTW, the beta version that you could also try is available here (Business Edition).

Thank you in advance.

382
HyperCam / Re: Error at the start of recording
« on: October 21, 2016, 05:47:38 PM »
Hello LuizCoelho13,

Please try to reinstall HyperCam 4 to the latest version available for the download from the following link:

http://www.solveigmm.com/download/SolveigMM_HyperCam_4_0_Beta.exe

Will it be helpful for you?

383
Здравствуйте, Tjuurko!

Спасибо Вам за информацию.
Попробуем решить проблему.
Как будет найдено решение, мы сообщим в этой теме.

384
Hello dogisay,

Thank you for your post.

At the present time you can add the Media list of Video Splitter 6 the files with the same: format, video and audio codec, resolution, bitrate and frame rate. If files have some differences, then you'll see such "Some files were ignored because of unmatched content with existing in the list" information notice.
So, please select files of the same characteristics (format, video, audio content)  to add them to Media list of Video Splitter 6.

385
Здравствуйте, Tjuurko!

Спасибо за сообщение и извините за задержку с ответом.

Уточните, пожалуйста, на каком этапе использования программы у вас возникает данная ошибка.
Если она проявляется с каким-то конкретным файлом, то пришлите, пожалуйста, его (можно использовать, например, Google drive).
Это поможет скорее решить данную проблему.

386
Здравствуйте, Agorn!

Спасибо за Ваше сообщение.

PGS-субтитры, к сожалению, пока не поддерживаются в программе.
Мы напишем, как появятся какие-либо новости по добавлению этой возможности.
Спасибо за терпение.



387
Video Splitter / Re: Just curious about splitting ;)
« on: October 13, 2016, 07:44:44 PM »
Hello Nathalia,

Thank you for your post and please excuse for the delay in reply!

Quote
Especialy which end of a cut-out/keep section is frame inclusive.

To be clear,
if I set markers for cut-out section with both ends on keyframe, will some of them be preserved in output file or do both of them get excluded or included?
It'd make sense to include one end of a cut, because from relativistic point of view, end of cut-out section coincides with start of keep section and vice versa, but it's not obvious which one is preserved.
As you can see in the frame mode of the Video Splitter's timeline (don't miss to check up the "Slider K-frame position" / "Marker K-frame position" in Control menu settings), the slider will be always placed to the beginning of the k-frame. So if you cut out the selected fragment that begins and ends with the k-frame, the output file will not include the k-frame of begin of the cutted out fragment and will include the k-frame on which the End marker of cutted out fragment is setted.

Quote
how to make the best frame accurate cut so the original information is altered at least,
for example start exactly at, frame before, frame after a keyframe, end at non-key, vice-versa?
If you use the frame accuracy the best quality will be if the start marker of cutted/keept fragment is placed on the k-frame.
If the keept fragment starts not with the k-frame then the few frames before the next k-frame could be re-encoded. More about the frame/k-frame accurate editing could be found here.

388
Здравствуйте Ramzes!

Баг с настройками папок сохранения полученных файлов поправлен в версии по ссылкам (Home и Business Edition):

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe



389
Hello Nathalia,

Thank you for your post!

This already known problem, it is in our "to do" list. As soon as it will be fixed, we will write at this thread.

If there will be any other suggestions or issue, please feel free to contact us.

390
Здравствуйте SHOOTnikMP!

Пришлите, пожалуйста, ссылку в support(at)solveigmm(dot)com.

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