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Messages - Olga Krovyakova

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406
Hello ollie,

Thank you for your suggestion, we will think over with our team about possibility to add such type of feature to VS next releases.
If somethink will be added we will let you know.

407
Video Splitter / Re: Freeze when loading video
« on: September 01, 2016, 07:53:10 PM »
Hello mpfirnhaber,

Sorry for the possible inconveniences.

We've investigated the reason of such behaviour and would like to let you know that the file you have sent is not valid.

Video Splitter uses its default components to playback some kind of files and the component used to playback this file works ok with all other files, including produced by Handbrake at our side, but not this special yours file.

So we have concluded, that the file "S01E02 - Skull Forest.mkv" is not valid one and possible bug should be fixed on Handbrake support side.

Hope this was helpful for you.

408
Video Splitter / Re: Freeze when loading video
« on: August 30, 2016, 08:43:10 PM »
Hello mpfirnhaber,

Please give us the sample of your file. You could upload it to e.g. Google drive.
Please note that it requires some time for file to be opened., so possibly there is the need to wait sometime until it will be opened.

409
Video Splitter / Re: Version 6 bugs and functionality issues
« on: August 30, 2016, 04:39:33 PM »
Hello barrykuma,

The version 6 regrettably works another way, it doesn't replace the existing file. Possibly we should add such option to the next releases.

410
Video Splitter / Re: Freeze when loading video
« on: August 30, 2016, 03:24:24 PM »
Dear mpfirnhaber,

Sorry for the delay in reply.

Please try to use versions available for the download from the following links -speed of editing mkv files created from Handbrake was increased in it. Also it was fixed the hang on some MKV files opening there.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Will it help?

411
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 29, 2016, 06:51:47 PM »
Dear ollie,

Quote
crashes seem to come from, from limited use
1. overloading the file input box with too many files
2. overloading the timeline with videos (even when i turn off storyboard and sound)
3. i think it has troubles with MKV, converting to MP4 helps this software

I am using mixture of MKV, MP4 of GoT, different videos and audio spec's
Could you please kindly upload for use sample files that you try to open in "Media" list and timeline?
Please specify approximate number of files that you open.

Quote
One other question if I may, Do you need scene detection when you add files to files area? that kinda slows it down?
You could switch the view of list in the "Media" control to "Simple" view - in this case the will be only names of files without thumbnails.

Quote
Perhaps just add scene detection when adding to the timeline ONLY or have a switch in the setting? Or is there one that i missed
You could turn off the thumbnails by clicking the special icon on the left side of the timeline. Regrettably there is no such setting in the Preferences at the present time, possibly we should add it.

412
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 26, 2016, 08:43:18 PM »
Hello ollie,

Ok, thank you for info.
We are trying to reproduce the issue.
As soon as there will be any news, I`ll post here.

413
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 24, 2016, 09:41:34 PM »
Dear ollie,

Thank you for your post.
We hightly appreciate your feedback!

Could you please give us some more information about crashs that you get?

Please describe your actions, what files you use, on what step you get the crash.
It would be helpful if you could share the original input file (e.g. using Google drive) and send us the project file - to get it just select fragements on the timeline then follow to File -> Save project as.

414
Добрый день, Александр!

Поправлен баг с ускоренным проигрыванием полученного после резки MOV файла в Video Splitter 6, а также с испорченным в нем звуком.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe


415
Video Splitter / Re: Version 6 bugs and functionality issues
« on: August 19, 2016, 04:46:57 PM »
Hello Holger,

Thank you for your post.
We will consider all this important suggestions and possibly add them to VS next releases.
I will keep you in touch.

416
Video Splitter / Re: Version 6 bugs and functionality issues
« on: August 18, 2016, 08:24:57 PM »
Hello Holger,

Thanks a lot for your post!

This issue was fixed in the today`s beta version available here:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Please let us know if it works ok at your end.


417
Здравствуйте, Uran79!

Спасибо за Ваше предложение!
Подумаем с нашей командой о возможности добавления данной полезной функции в следующие выпуски.
Если у Вас возникнут какие-либо еще идеи, будем признательны Вам за обратную связь.

418
Video Splitter / Re: Freeze when loading video
« on: August 16, 2016, 12:15:50 AM »
Hello mpfirnhaber,

Thank you a lot for the file and your patience.
We are investigating the issue.
As soon as there willbe any results, I'll write here.

419
Здравствуйте, Uran79!

Спасибо за Ваше сообщение и предложение.
Мы подумаем о возможности добавления данной функции.
Если появится какая-то информация, я напишу в этой теме.

420
Здравствуйте, Gangster!

Рады снова слышать от Вас, мы ценим Ваше мнение.
Спасибо за пояснения. Возможно, мы предложим оптимальный вариант с дизайном, который будет приемлемым для всех пользователей.
Если появятся какие-либо новости, я напишу в этой теме.

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