Messages

436

Обсуждение продуктов на Русском языке / Re: .wmv формат в SolveigMM Video Splitter

« on: July 20, 2016, 08:55:43 PM »

Здравствуйте, Ramzes!

Спасибо за сообщение.

SolveigMM Video Splitter v5.2.1606.22 Business Edition действительно содержит данный баг.

Попробуйте, пожалуйста, воспользоваться версией 6, где этот баг устранен:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

437

Video Splitter / Re: Sound problem H264 MOV videos and MP4 video rotate flag ignored

« on: July 20, 2016, 08:08:09 PM »

Hello DonL,

Ok, thank you for letting us know that Video Splitter works now ok at your end.

If there will be any other questions, please feel free to ask.

438

Video Splitter / Re: Feature suggestion: embedded SRT subtitle support and external subtitles mux

« on: July 12, 2016, 03:15:01 PM »

Hi kitt,

Thank you for your post and your suggestions.

>>feature for support embedded .SRT subtitles, for example SRT subtitles are embedded on MP4 files downloaded from YouTube using 4k video downloader

Video Splitter is already supporting external SRT subtitles for the following file formats: AVI, MKV, WEBM, MP4, so you can try to use it.

>>an optional function for mux subtitles (srt and others) inside saved video file when source file have external subtitles

Thanks for this suggestion, we will discuss it with our team and possibly add it to Video Splitter next releases.

Please feel free to send us any more suggestions or bug reports as we appreciate any feedback.

439

Video Splitter / Re: "Splitting the sequence....0%....

« on: June 24, 2016, 07:55:03 PM »

Hello Mojo,

Thank you  a lot for your post and file you have uploaded.

I've reproduced this issue at our end. Our engineers will try to fix it in the near future.
As soon as it will be fixed, we will write at this thread.

440

Video Splitter / Re: Can't render mp4 video in Windows XP.

« on: June 14, 2016, 09:07:30 PM »

Hello kriper,

Thank you for your post.

Please try at first to install K-lite Codec Pack Mega to your system:

http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

If this will not help, please try to reinstall Video Splitter.

I recommend to try to uninstall it from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

In case of 64 bit system folders will be:

"C:\Program Files(x86)\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files(x86)\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.

Please use the link below to download the latest version:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

Will it help you?

441

Video Splitter / Re: Support for HEVC x265?

« on: June 09, 2016, 02:08:46 PM »

Hi Tom,

Thank you for your post and your interest.

Yes, the support of H.265/HEVC files for Video Splitter is in our "to do" list.
Regrettably the date when it will be added is yet unknown.

When this feature appear in Video Splitter, we will post the version with this format support at this thread.

442

Video Splitter / Re: [Feature Request] disable save prompt on close

« on: June 08, 2016, 03:55:36 PM »

Hello minegroasprilla,

Thank you for your post.

The latest version of Video Splitter 5 Business Edition can be always downloaded from the following link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_5_2_Beta.exe

If there will be any questions, please feel free to ask.

443

Video Splitter / Re: [Feature Request] disable save prompt on close

« on: May 31, 2016, 03:48:12 PM »

Hello lirikCLAP,

Thank you for your suggestion.

>> I would like the option to disable the automatic save prompt that pops up whenever closing the application with unsaved changes.

We will think over your suggestion with out team. If we add this option to Video Splitter, we will post in this thread.

>>You could also look into automatically saving for the user every time or every couple of minutes even if the project has not yet had its 1st save created, like some word editing and graphics software.

Now Video Splitter already creates the automatic back up project in case of some crash error or hanging to save all project settings for the user convenience.

444

Video Splitter / Re: Unable to render video (MP4V)

« on: May 31, 2016, 03:18:38 PM »

Hello forghan,

Thank you for your post.

This issue appears in Video Splitter is there are no such codec installed on your computer.

Please try to install Quick Time Player available from the link below:

https://support.apple.com/kb/DL837?locale=ru_RU

Or K-lite Codec Pack:

http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

445

Обсуждение продуктов на Русском языке / Re: Проблемы с Video Splitter 5.2 - прерывается процесс редактир

« on: May 25, 2016, 06:37:13 PM »

Добрый день, Александр!

Рада снова получить письмо от вас.
Обе проблемы воспроизвели, с проигрыванием полученного файла в Video Splitter и с зависанием полученного видео в AVS Media Player, постараемся найти решение и исправить их в ближайшее время.

Как только появится обновленная версия, я напишу в этой теме.

446

HyperCam / Re: Windows 10 - Cant Install

« on: May 23, 2016, 08:07:50 PM »

Dear htrht6566,

Could you please check if you have now Windows Media Player in your system?

447

Обсуждение продуктов на Русском языке / Re: Проблемы с регистрацией HyperCam 4 Portable Business Edition 4.0

« on: May 23, 2016, 06:07:20 PM »

Здравствуйте, Андрей,

Спасибо за Вашу покупку.

Проверьте, пожалуйста, была ли установлена программа как портативная версия, после установки в  окне, открывающемся по нажатию кнопки "О программе" должна быть надпись "Portable" в названии программы.



Во время установки программы в одном из окон должна стоять галка в поле «Создать портативную инсталляцию на съемном или сетевом диске».

Пожалуйста, посмотрите данную инструкцию при установке и регистрации программы:

http://www.solveigmm.com/ru/howto/kak-zaregistrirovat-hypercam-3-portable/

Если возникнут дополнительные вопросы по регистрации, пожалуйста, напишите нам на почту support(at)solveigmm(dot)com.

448

HyperCam / Re: Windows 10 - Cant Install

« on: May 13, 2016, 05:58:49 PM »

Hello htrht6566,

Thank you for your post.

If you have not Windows Media Player installed on your computer such error message can appear (this happens in Windows 10 N and Windows 10 KN editions).

If there is no Windows Media Player 12 installed on your computer, please try to install Media Feature Pack it is available from the following link:

https://support.microsoft.com/en-us/kb/3099229

449

Video Splitter / Re: Mac Os

« on: May 12, 2016, 08:39:56 PM »

Hello trojon,

Thank you for your post.

As the solution, you can try to use special software to run SolveigMM Video Splitter and other Windows applications on Mac OS, e.g. Parallels or Wine.

450

Обсуждение продуктов на Русском языке / Re: Проблемы с Video Splitter 5.2 - прерывается процесс редактир

« on: April 27, 2016, 08:28:53 PM »

Здравствуйте, Temperest,

Спасибо Вам за присланные файлы.
Проблему удалось воспроизвести на нашей стороне, поправим ее в ближайшее время.
Как только будет готово обновленная версия, напишу в этой теме.