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Messages - Olga Krovyakova

Pages: 1 ... 3 4 [5] 6 7 ... 80
61
Video Splitter / Re: Hevc Issues
« on: August 23, 2023, 01:18:35 PM »
Hello TDragon86,

The file you have uploaded is the mp3 file, it also seems to be corrupted as it can't be played in the payers.
Please upload the right files (the original file with hevc and the project file).
Thank you.

62
Video Splitter / Re: Hevc Issues
« on: August 22, 2023, 10:03:56 PM »
Hello TDragon86,

Thank you for your post.
Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Dropbox.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

Here is the guideline on how to upload files if needed.

https://www.solveigmm.com/en/howto/how-to-upload-files-to-google-drive-or-dropbox-for-free/

63
Dear sloopsa,

Thank you for your post.
Do you have this issue with logo on the registered Video Splitter 8?
If yes, please send us to support@solveigmm.com information about your purchase:
- first and last names were used for purchasing
- email address was used for purchasing
- your license key

64
Video Splitter / Re: How to frame-cut videos with subtitles
« on: June 08, 2023, 05:16:15 PM »
Hello Ghred1147,

The editing MKV file with subtitles is like the editing of any video file in Video Splitter.
You can see how to edit files here:

https://www.youtube.com/watch?v=3NsTrzI3j7I

If there will be any questions after this video, please contact us at support(at)solveigmm.com and I'll send you the detailed instruction on how to do this.

65
Hello RCSVMM,

Thank you for your post.
If there will be any further questions with Video Splitter, please feel free to ask.

66
Video Splitter / Re: i didn't get activation key
« on: April 24, 2023, 01:51:16 PM »
Dear alex1024,

Thank you for your post and your purchase!

Please check your email inbox, we have sent you the email. 

67
Video Splitter / Re: Version 8 Errors When Setting Markers
« on: February 27, 2023, 01:00:38 PM »
Hello hurricane51,

Thank you for your post.
Could you please upload for us the original input file and the project file to ny file host service, e.g. Google drive or Dropbox.com?
To get the project file, please put markers at the timeline and then go to File / Save project as.

Have you tried to use the 32-bit or 64-bit version of Video Splitter 8?
If the issue happens with 32-bit version, I would recommend to try to use the 64-bit version:
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_x64.exe

Thank you in advance.

68
Video Splitter / Re: After Update No Audio Loaded
« on: February 22, 2023, 04:53:34 PM »
Hello mulebeanie,

Thanks for your post.
Regrettably the editing of MP4 with FLAC audio is still not supported by Video Splitter.

69
Hello to all,

I've not noticed any problems with editing SRT subtitles in MKV at our end with the latest version 8.0.

The download is available at:
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_x64.exe

If you have noticed any issues, please send us the samples of your input files.
Thanks!

70
Здравствуйте, LSTemp!

Хотим сообщить что в версии 8 Video Splitter работает прокрутка колесиком мыши в окне "Выберите потоки", в окне "Настройки".
Также можно изменять размеры данных окон.

Загрузить версию 8 можно по ссылке:
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_x64.exe

71
General Discussion / Valentine's Day Sale 2023!
« on: February 15, 2023, 02:11:30 PM »
Hello to all!

We have launched St. Valentine's day Sale! All our products: Video Splitter, HyperCam, WMP Trimmer Plugin, Zond 265 are available with 35% discount!
The offer is valid till February 16, 2023 only. So hurry up, to get your video editing or screen capturing product at solveigmm.com with good discount!

May this year you are surrounded with joy and lots of love to fill your heart with happiness!


72
General Discussion / Re: Happy New Year 2023 Sale
« on: February 14, 2023, 01:51:19 PM »
Hello sincedeer and all!

We would like to let you know that you can take part currently in our St. Valentine's day Sale! All our products are available with 35% discount!
The offer is valid till February 16, 2023 only. So hurry up, to get your video editing or screen capturing product at solveigmm.com with good discount!

73
General Discussion / Re: Happy New Year 2023 Sale
« on: February 10, 2023, 03:10:59 PM »
Hello sincedeer,

Thank you for your interest.
The next date for the sale is unfortunately yet unknown.

74
Video Splitter / Re: Frame accurate cutting of H265?
« on: February 10, 2023, 03:06:51 PM »
Hello NDBob,

Thank you for your post.

Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Dropbox.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

75
Hello,

Thank you for your notice.
We will apply your suggestions about the Italian language file and GUI issues to the next Video Splitter's release.

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