Messages

886

Video Splitter / Re: 2.5 is now out, any idea when mkv support will be added?

« on: April 05, 2013, 05:15:16 PM »

Hello flugal,

Thank you for the porst and please excuse for the delayed answer.

I have been trying to use the program to edit flv files, the edit works, but whenever I open the video with either Media player classic, or windows media player, neither player is able to seek inside the video, in other words, I can not click on the timeline of the video and go further into the video. I can when I open the edited video inside of your editor, but not in my media players. Any clues what could cause that?

Unfortunately I have not reproduced this problem with our files, could you please upload for us your original flv file to any file host service (e.g. dropbox.com or filedropper.com)?
Please specify what start and stop time positions were chosen for your fragements or send the project file (select fragements and go to File -> Save project as).

Thanks.

887

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: April 05, 2013, 04:40:00 PM »

Здравствуйте,

Уточните, пожалуйста, какую версию программы вы используете? Последняя доступна по ссылке:
http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Установлена ли галка в меню Управление -> Точность до кадра (Умный режим) перед началом резки?
Если используется последняя 3.7.1304.1 версия и галка в указанном меню стоит, то пришлите, пожалуйста, ваш исходный файл (можно загрузить его, например, на dropbox.com или filedropper.com). Пришлите также файл проекта (после выбора временных интервалов перейдите в меню Файл -> Cохранить проект как.

Заранее спасибо.

888

Video Splitter / Re: Interested, but have a couple of questions

« on: April 03, 2013, 08:37:09 PM »

Hello Recusant,

Unfortunately the exact time of version 3.7 release is not yet known.

We do our best to release it as soon as possible.

889

Video Splitter / Re: .move file will not play

« on: April 03, 2013, 08:25:39 PM »

Hello njb,

Thank you for files.

The problem was reproduced. We will try to fix it shortly.
I will post here as soon as the new update with fix will be released.

890

Video Splitter / Re: .move file will not play

« on: March 29, 2013, 08:44:40 PM »

Hello njb,

Thank you for your post.
Please try to open your file in the beta version:

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

If the problem remains, it will be helpful for us you could upload your file to any file host service, e.g. dropbox.com or filedropper.com for we could reproduce and fix the problem on our end.

Thank you in advance.

891

Video Splitter / Re: Interested, but have a couple of questions

« on: March 27, 2013, 05:06:30 PM »

Hello Recusant,

Thank you for your question.

The current beta version of Video Splitter saves now metadata from some files and some cameras.

Metadata saving for AVCHD files will be supported in the next releases of Video Splitter.

892

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: March 26, 2013, 04:38:34 PM »

Hello schneider2403,

The bug was fixed in the beta version available for download from:

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Thank you for your patience.

893

Video Splitter / Re: Interested, but have a couple of questions

« on: March 25, 2013, 07:40:50 PM »

Hello Recusant,

Thank you a lot for the file.
We will try to add metadata feature saving for such files.

894

Video Splitter / Re: Interested, but have a couple of questions

« on: March 20, 2013, 01:12:44 PM »

Hello Recusant,

Please send us the link of the uploaded file to support(at)solveigmm(dot)com.
Thanks.

895

Video Splitter / Re: Recent File Lisdting

« on: March 19, 2013, 04:15:04 PM »

Hello dazzdarryl,

Yes, you can delete the recent files list in the beta version of Video Splitter.

Please download it from:
http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

To delete the recent files list go to File -> Recent files and choose "Clear History".

896

Video Splitter / Re: Interested, but have a couple of questions

« on: March 18, 2013, 07:59:41 PM »

Hello Recusant,

Thank you for your post.

We have beta version of Video Splitter that supports metadata saving.

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Files from different camcoders have specific metadata parameters.

So to be sure that Video Splitter save all metadata from your file, could you please upload for us sample of your file to any file host service, e.g. dropbox.com or filedropper.com?

Please let us know also what software do you use to view metadata in your files.

Thank you in advance.

897

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 13, 2013, 09:10:04 PM »

Здравствуйте luciymortem,

Спасибо за ссылку на файл.
Проблема действительно есть, постараемся ее исправить в ближайшее время.
Как только появится обновление, разместим в этой теме ссылку на него.

898

Video Splitter / Re: Theming, font size, background color, skins

« on: March 12, 2013, 05:13:12 PM »

Hello cutnpaste,

Thank you for your post.

Unfortunately theming feature is not supported in the current version of Video Splitter, there are no skins for Video Splitter, so there is no possibility to change UI view.
We will possibly add  such feature to Video Splitter next releases.

899

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 07, 2013, 04:21:04 PM »

Здравствуйте,

Спасибо за сообщение и извините за задержку с ответом.

Открываете ли Вы файл с локального или с сетевого диска?
При открытии с сетевого диска может возникать зависание, мы работает над исправлением данной ошибки.

Попробуйте, пожалуйста, использовать бэта версию программы, возникнет ли с ней описанная вами проблема при открытии файла с локального диска?

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Если проблема останется, не могли бы Вы прислать нам образец вашего файла для воспроизведения проблемы на нашей стороне?
Можно загрузить его на filedropper.com или dropbox.com.

Заранее спасибо.

900

HyperCam / Re: Can't start recording graph issue on Hypercam 3.2

« on: February 27, 2013, 07:09:44 PM »

Hello raybackjoe,

Thank you for contacting us.
Please try to use the latest beta version, will it help you?

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If the problem remains with it please record and send us log files.

Here is the guideline on how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3/

Please send to us screenshots of your Options (Video, Audio, Extras, Interface tabs).