Messages - Legolas
1
Video Splitter / Infinite loading when saving the video
« on: February 12, 2021, 06:04:05 AM »
Hi, I have a problem I can't get out of that doesn't allow me to use the program.
Basically it happens 8 times out of 10 that, after cutting the useless segments, when I go to save the video it never finishes loading. I can also stay for hours but the load does not finish and if I cancel the procedure it still saves the video but with a few frames and that's it. I have no way to prevent this from happening, sometimes it takes 2 seconds, all the others start an infinite loading in the saving phase. What's the problem? Is it a malfunction of the program? Is there any way to solve?
I reinstalled the program 3 times but I still have the same problem. It happens with any video, of any length and weight and any format, especially if in AVI format.
The absurd thing is that, before buying the program, I used the Trial version which worked perfectly (version slightly different from the one purchased). The purchased and updated version instead gives me these problems.
Video Splitter 7.6 Home Edition
These are the specs of the machine I work on
i7 9700k
RTX 2080
16 Gb RAM 4000 MHz
Windows 10 Home.
Basically it happens 8 times out of 10 that, after cutting the useless segments, when I go to save the video it never finishes loading. I can also stay for hours but the load does not finish and if I cancel the procedure it still saves the video but with a few frames and that's it. I have no way to prevent this from happening, sometimes it takes 2 seconds, all the others start an infinite loading in the saving phase. What's the problem? Is it a malfunction of the program? Is there any way to solve?
I reinstalled the program 3 times but I still have the same problem. It happens with any video, of any length and weight and any format, especially if in AVI format.
The absurd thing is that, before buying the program, I used the Trial version which worked perfectly (version slightly different from the one purchased). The purchased and updated version instead gives me these problems.
Video Splitter 7.6 Home Edition
These are the specs of the machine I work on
i7 9700k
RTX 2080
16 Gb RAM 4000 MHz
Windows 10 Home.