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Audio distorted after trimming file
Solveig Multimedia Forum - Get help for video editing software
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SolveigMM End-User Products
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SolveigMM WMP Trimmer Plug-In
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Audio distorted after trimming file
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Topic: Audio distorted after trimming file (Read 58403 times)
Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #16 on:
June 29, 2009, 10:13:58 AM »
The fix is coming. Hope it will get available this week.
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #15 on:
June 23, 2009, 08:40:59 PM »
Just checking in to see if you have had a chance to work on the file I sent you. Thanks.
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #14 on:
June 16, 2009, 05:27:35 AM »
Hello tmjudge ,
We were going to deal with this problem today. We will keep you informed.
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #13 on:
June 15, 2009, 07:44:51 PM »
Hi,
Just wondering if you have had a chance to work on the file I sent you? I need to know if the file can be fixed or if we need to rerecord the webinar over again. Thanks so much for any help!
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tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #12 on:
June 12, 2009, 07:50:18 PM »
Have you been able to figure out why the audio gets distorted once the file is trimmed? Thanks again.
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #11 on:
June 10, 2009, 03:04:21 PM »
thank you, now I noticed at this position slowing down a speech, so we will see what is wrong inside our editing engine.
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #10 on:
June 10, 2009, 01:27:55 PM »
It was right around minute 34. I trimmed out minutes 34:05-34:12 from the original file as a woman's voice came on. Right after the cut out piece it gets very distorted. I'm using Windows Media Player version 11.0.5721.5260. Thanks.
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #9 on:
June 09, 2009, 05:04:11 AM »
I'm trying lo view this file
"2009-06-03 14.00 Tax Office Policies and Procedures_Trimmed.wmv"
But don't hear any distortions. Please tell me at what time positions did you notice them on your side and with what player of what version?
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Regards,
Dmitry Vergeles
Solveig Multimedia
Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #8 on:
June 09, 2009, 04:47:21 AM »
got it, we will let you know the results as soon as they arise.
Thank you for your effort!
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #7 on:
June 08, 2009, 07:01:41 PM »
Okay. I think they are there now. The files are in a folder called P&P Webinar 2009. I appreciate your help with these files.
Thanks!
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #6 on:
June 08, 2009, 05:32:43 PM »
Resent. Please try again, using tis details one of our customers upladed us some files yesterday.
If it does not help, you can upload it to any place like www.yousendit.com
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #5 on:
June 08, 2009, 02:33:59 PM »
Any chance you could send the username and passcode one more time? I can get to the login section but it says that the username/password is incorrect. I am copying and pasting the username and password that you have me so I know I am not typing it in wrong. Thanks in advance for your help!
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #4 on:
June 08, 2009, 05:36:59 AM »
Hello tmjudge,
Sorry we have only one password. May be you can upload your file via www.yousendit.com?
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Regards,
Dmitry Vergeles
Solveig Multimedia
tmjudge
Guest
Re: Audio distorted after trimming file
«
Reply #3 on:
June 06, 2009, 02:48:53 PM »
Thanks for your email. I tried to use the information you gave me to upload the files but the password would not work for me. Is it too long? Can you resend?
Thanks so much!
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Dmitry Vergeles
Administrator
Users
Posts: 881
Re: Audio distorted after trimming file
«
Reply #2 on:
June 06, 2009, 07:15:09 AM »
Hello tmjudge ,
Thank you for your feedback.
Could you upload us your original and resulted files for checking?
Please see ftp details in your PM
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Regards,
Dmitry Vergeles
Solveig Multimedia
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Solveig Multimedia Forum - Get help for video editing software
»
SolveigMM End-User Products
»
SolveigMM WMP Trimmer Plug-In
»
Audio distorted after trimming file