Author Topic: Error code 0xc00d07e2  (Read 27129 times)
  • Administrator
  • Users
  • *****
  • Posts: 881
    • View Profile
« Reply #6 on: September 16, 2009, 06:19:29 PM »
yest, it should be.

Here is an alternative way you can contact ud:
http://solveigmm.com/?Support&id=Feedback
Regards,
Dmitry Vergeles
Solveig Multimedia

  • Users
  • *
  • Posts: 3
    • View Profile
« Reply #5 on: September 16, 2009, 12:03:18 AM »
Is it possible to private message you?

  • Administrator
  • Users
  • *****
  • Posts: 881
    • View Profile
« Reply #4 on: September 15, 2009, 05:54:25 PM »
Well, in that case the only way to figure out what causes the glitch and get through that it to get the your file on our side. Could you upload that?

Please find ftp details in your PM, if it does not work for you you can upload it whatever shareing service place like www.yousendit.com
Regards,
Dmitry Vergeles
Solveig Multimedia

  • Users
  • *
  • Posts: 3
    • View Profile
« Reply #3 on: September 15, 2009, 04:10:26 PM »
Thank you for your reply.

I tried what you suggested (the ignore trimming errors is now ticked)  and i still get the same error message, is there anything else i could try? Could the video quality be possibly too much for the program to handle?

Edit: Just for the record, it's a evaluation version, not sure if that plays a part or not but just thought ill let you know.
« Last Edit: September 15, 2009, 04:13:33 PM by theone1 »

  • Administrator
  • Users
  • *****
  • Posts: 881
    • View Profile
« Reply #2 on: September 15, 2009, 03:55:34 PM »
Hello theone1 ,

Thank you for your post. Could you try to enable in menu->controls->"Ignore trimming errors" point and repeat trimming?
Regards,
Dmitry Vergeles
Solveig Multimedia

  • Users
  • *
  • Posts: 3
    • View Profile
« Reply #1 on: September 15, 2009, 03:48:45 PM »
Hi guys,

I have a video ill like to trim but whenever i start i get the message "cant start trim process. Unknown error. HRESULTe0xc00d07e2" Or something along those lines. Anyone know why this is happening?

I have SolveigMM video splitter version 2.2.905.6.

The video is a HD 1.3 gb Wmv file. It's 720p. Sorry not sure of the other stats.

Any help would be greatly appreicated!