mkv/mp4 problem

I was on the latest available version: 4.0.1401.28
this beta fixed the problem.
thanks for a great product.

Hello reebok,

Please let us know what Video Splitter's version you use. You can check the version at Help -> About SolveigMM Video Splitter.

Will it be maybe another result on the beta version of Video Splitter?

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

If you get the same result on the beta version, please upload for us the origianal MKV file you have tried to edit in Video Splitter. You can us e.g. Dropbox.com or Google drive.

According to the mp4 file, maybe after using the shanaencoder the file was somehow corrupted. But to be sure of this, it could be helpful for us to have the MP4 file also.
Please send us also the project file. To get it select fragments for saving then go to File -> Save project as.

Thank you in advance.

I rip some tv show dvd's to have them available on my plex server. when I do this, I usually cut out the show's 30 second introduction. with this program, it never gets past rendering that part, around 13-15%. if I convert the mkv to mp4 (lossless with shanaencoder) instead, the program doesn't load any video, only audio.