Topic: output video problem (Read 35358 times)

Olga Krovyakova · « **Reply #18 on:** May 15, 2015, 02:25:00 AM »

Hello minegroasprilla,

Thank you for your post and please excuse for the delayed answer.

Please try to set X264 encoder in preferences before the editing start.

You can select it in "Tools" -> "Preferences" -> "Smart mode settings" -> Encoders/decoders -> select X264 encoder (Custom) -> click the "Force selected" button -> click "OK" -> Trim the file.

You should get the higher quality on the output file with this codec.

minegroasprilla · « **Reply #17 on:** May 12, 2015, 03:15:17 AM »

mm, I downloaded latest Beta version and I have noticed that the problem is again: quality degradation.

Olga Krovyakova · « **Reply #16 on:** March 03, 2015, 12:33:19 AM »

Hello minegroasprilla,

Please use the link below to download version that saves the resulted file in the better quality:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_4_5_1502_27_Beta.exe

Olga Krovyakova · « **Reply #15 on:** February 28, 2015, 03:39:25 AM »

Hello minegroasprilla,

Please excuse, the link is wrong. I will post the right link on Monday.

minegroasprilla · « **Reply #14 on:** February 26, 2015, 10:00:18 AM »

Quote from: Olga Krovyakova on February 26, 2015, 04:15:37 AM

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe

Thank you.

Sorry, but Home Edition: Beta 4_5_1502_18 and Business Edition: Beta 4_5_1502_10.
So, Beta-Business Edition is not update?

Olga Krovyakova · « **Reply #13 on:** February 26, 2015, 04:15:37 AM »

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe

Thank you.

minegroasprilla · « **Reply #12 on:** February 25, 2015, 07:33:26 AM »

Quote from: minegroasprilla on February 23, 2015, 12:34:03 AM

Quote from: Olga Krovyakova on February 20, 2015, 01:50:23 AM
Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

Any answer?

minegroasprilla · « **Reply #11 on:** February 23, 2015, 12:34:03 AM »

Quote from: Olga Krovyakova on February 20, 2015, 01:50:23 AM

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

Olga Krovyakova · « **Reply #10 on:** February 20, 2015, 01:50:23 AM »

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

Olga Krovyakova · « **Reply #9 on:** February 09, 2015, 10:36:45 PM »

Hello minegroasprilla,

Thank you for your post.

This issue regrettably is not fixed yet.
As soon as there will be news and updates, I'll post here.

minegroasprilla · « **Reply #8 on:** February 09, 2015, 10:56:26 AM »

no fix the problem yet.

minegroasprilla · « **Reply #7 on:** January 24, 2015, 03:08:08 AM »

Quote from: Olga Krovyakova on January 23, 2015, 02:12:12 AM

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

Ok, that quality degradation happens with join videos, too.

I'll wait for update.

Olga Krovyakova · « **Reply #6 on:** January 23, 2015, 02:12:12 AM »

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

minegroasprilla · « **Reply #5 on:** January 23, 2015, 01:29:44 AM »

So, no answer, no help, no nothing

minegroasprilla · « **Reply #4 on:** January 21, 2015, 05:24:27 AM »

I need to extract the fragment from 00:08:02;07 to 00:08:04;14.

Bad quality is on the resulting-extracted video.

I downloaded Full video using Internet Download Manager (MP4-1080).

Here is the link for the resulting-extracted fragment: http://www.mediafire.com/download/jbaz8ez1yp5zaa6/FRAGMENT-BAD+QUALITY.mp4

mmm, I have cut other fragments and also notice the poor quality.