Solveig Multimedia Forum - Get help for video editing software
SolveigMM End-User Products => Video Splitter => Topic started by: rodhudson on May 11, 2015, 02:04:09 PM
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Hi. I'm pretty sure this is the program I want, having tried several crap ones.
But do you have to 'Register' to try it out ?
I have DOWNLOADED it, but can't get started. I've got a MOVIE program I made on a DVD, which does appear on screen, but PLAY just changes to PAUSE, and does nothing.
I've been trying for a while, and the recommended 'Support' Email just comes back as 'Undeliverable.'.
Wish my bills did that !
ROD
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Hi.....If there is anyone out there !
I'm beginning to think this must be the most unfrequented site in Forum History !
I've been looking at the dates of some of the Posts ! Unbelievable.
Anyway...I'm told this is an OK program. And it probably is. But, like so many, has been abandoned by the original developers, and left to 'Forums" to support it.
A growing trend, I fear !
Never mind. My Original problem I have found out,.....not through any help of the 'Support' I might add....was that my self-made DVD started with a Menu....which the prog seems not to handle. If I move onto VOB _02 etc it's fine. Still not sure how to get into VOB_01....but it may not matter. There seem to be other 'Issues',,.....as they are called these days.
I actually downloaded a 21-day Trial Version. Now it's telling me the Trial is only for 3 starts, and I have 1 left.
I'm afraid this sort of Rip-off, falsehood, and half-truth mentality is now invading the Internet to epidemic proportions. It is becoming the shady side of commerce, and if it is to have a proper viable future, they need to get on top of this really quickly.
I do hope this happens, because I am a big Internet frequenter, and supporter.....although possibly not of this company.
I still haven't heard back from my original 'Support ' request.!! A few days now. ! Not good enough.
It's not as if there is no competition in this area. You'd think they would care more ! But apparently not.
Cheers.
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Hello Rod,
Thank you for your post and please excuse for the delayed answer due to state holidays that we had in Russia from May, 9-11.
I've already replied to your email from our support address.
I would like to remind you that 3 operations within the one program launch is the limitation for the demonstration version. To have the next 3 operations just restart the program and you will be able to use Video Splitter again.
Please feel free to ask any additional questions if you have such.