Vista 上 WMP Trimmer 插件卸载问题

 

  By Olga Krovyakova - July, 12 2019

问：->我尝试卸载该产品，但它一直告诉我需要关闭 Windows Media Player 才能卸载。 我运行的是 Vista 操作系统，我可以向您保证媒体播放器未打开.

答：-> 事实上，这种问题可能会出现在 Vista 操作系统上，并且是由 Windows Media Player 的行为引起的。 尽管已关闭，Windows Media Network 服务仍在运行并锁定 SolveigMM WMP Trimmer 插件.

卸载单独安装的 SolveigMM AVI Trimmer（带有 SolveigMM WMP Trimmer 插件）或 SolveigMM WMP Trimmer 插件时可能会遇到此问题.

有两种解决方案:

  1 - 在 Windows 任务管理器中手动删除此服务并尝试再次卸载.

       当卸载程序显示 Windows Media Player 正在运行时，请重新启动 PC，然后开始卸载，而不是启动 Windows Media Player.

  2 - 在安全模式下卸载。 要在安全模式下启动操作系统，请在重新启动时出现闪屏后按 F8.

 

 About the author

Olga Krovyakova is the Technical Support Manager in Solveig Multimedia since 2010.

She is the author of many text and video guidelines of company's products: Video Splitter, HyperCam, WMP Trimmer Plugin, AVI Trimmer+ and TriMP4.

She works with programs every day and therefore knows very well how they work. Сontact Olga via support@solveigmm.com if you have any questions. She will gladly assist you!